What is an example of supportive communication? What is meant by defensive communication? If you lack the ability to communicate assertively or are socially uncomfortable, you may exhibit defensive behavior. It is an integral part of organizational culture. "I have decided to turn down your request because". It took a few rounds, but in the finish, I won. Offering better service or warranties that speak to having better products. Evaluation Consists of communication behaviors that employ judgmental and accusatory language. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. Defensive Computing About | Defensive Computing is aimed at people who depend on their calculating devices for work rather than for play. ISTJ: Leroy Jethro Gibbs They are reserved, practical, and demand order. 25. Example: "Your behavior really upset me. Individuals with BPD traits develop maladaptive behaviors that can be difficult for friends and families to understand, often resulting in chaotic relationships. Informational support, network support, and tangible assistance. Supportive communication is defined by Burleson and Macgregor [18] as the verbal and nonverbal behaviour produced with the intention of providing assistance to others perceived as needing that aid (p. 374). 24. Supportive communication focuses on resolving conflict through cooperation . Check your understanding by summarising and feeding back, or ask for clarification/more information. defensive fortifications. Steer clear of always, never, and you statements. People who are insecure or guilty tend to act defensive. . Timothy McGee : Rule Number 70: Keep digging 'til you hit bottom. Additionally, Examples of the 9 Components of Communication. A reaction to nervousness or an unwillingness to exert oneself. Be Secure In Who You Are. What is considered defensive behavior? Why does defensiveness ruin relationships? Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. 28. It results in greater likelihood of the listener actually hearing the message, and being able to fully understand and evaluate it. How do you respond to defensive communication? Defensive behavior is defined as a behavioral response to threatening situations for survival and body safety of oneself and others (Pulkkinen, 1987; Wrangham, 2018). Without advertising income, we can't keep making this site awesome for you. Defensive Listening taking innocent comments as personal attacks (listeners misinterpret or project feelings of insecurity, jealousy, and guilt, or lack of confidence in the other person). What is supportive communication in education? Using nonverbal cues that show understanding such as nodding, eye contact, and leaning forward. One oft-cited example is the difference between people from Latin cultures and those from North America. What mental illness causes defensiveness? Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. In a defensive climate, gestures intended to be calming and productive are likely to be perceived as strategic and superior. Supportive communication is important as humans interact, as people need to feel a connection with other people. He became defensive when I brought up his spending habits. What are the three major purposes of health care? ", What are some adjectives that come to mind when you hear the word. 62. What is an example of a supportive communication response? What is an example of defensive communication? : devoted to resisting or preventing aggression or attack. Was michael jordan defensive player of the year? As a person becomes more defensive, he or she becomes less and less able to perceive accurately the message and the motives of the speaker. This site is using cookies under cookie policy . A defensive climate will never provide a good basis for a constructive conversation. What is a supportive communication climate? Turn-taking. For example, communication perceived as evaluative will increase defensiveness in the listener, due to the perception that the communicator is judging the listener. Tell the other person what you are going to do, not what they should do. Description: A sense of fairness, justness, and impartiality; everyone has the same chance. "You're always trying to get attention." How do you communicate with a supportive person? I don't really see the point in needing it. What is manipulative communication style? 53. Brief verbal affirmation - "I appreciate the time you've taken to speak to me" Asking open-ended questions - "I understand you aren't happy with your new car. Possible interpretation: Recipients may feel encouraged to investigate, share, and try new things. Why didnt you call? Supportive communication focuses on resolving conflict through cooperation . Reference your notes and the provided documents to write a three- to four-paragraph essay that describes how these two historic Recipients may also feel defeated and unmotivated. He was sociable and loved being in the spotlight. To install the latest Windows Defender update, I had to fight it out with Avast antivirus. Supportive communication focuses on resolving conflict through cooperation. If a person is feeling this way, responding with further criticism is likely to end only in stonewalling or an argument. Thus, smiling while talking, is an instance of using non verbal communication to complement verbal communication. What is defensive listening in communication? Examples of Active Listening Techniques Demonstrating concern. An XP machine with all. We do it my way, or we dont do it at all!. What is someone who doesnt need high end hardware to do? Share a scenario you think would have benefited from one of Gibbs supportive communication strategies. It creates a climate of contention and tension that eventually leads to a loss of trust, alienation, and separation. Show interest by looking at the person, nodding agreement. Simply all is not lost, a Chromebook can pump upwards the protection of air-gapped computers. Description: Overconfidence that Im right. What Is The Difference Between Supportive And Defensive Communication, What Is The Difference Between A Saturated And Unsaturated Solution. Scenario 1: Aiden comes in from work. Behaviors in supportive climates create spaces where trust can develop. Smiling for instance, is a form of non verbal communication. What is the difference between supportive and defensive communication? Criticism may make the other partner feel anxious or worried that the other partner does not care for them. If you are feeling bad about something and someone brings up a relevant topic, you may react defensively. Supportive communication creates a climate of: Supportive Communication is problem-oriented, not person-oriented. What is defensive communication in the workplace? When you have finished, reread the essay to check for all of the points above, and then proofread it to be sure your work does not contain errors in grammar or spelling. This series explores the five principles of defense, namely pressure, cover/support, balance, delay and compactness. Using the I-message doesnt place blame and communicates an openness for calm discussion. Respond to only some of advice given even after saying or nodding they understand. Endorsement means you agree with the speaker and is the highest form of confirming. Problem-oriented communication focuses on problems and solutions rather than on personal traits. What are the 5 principles of defense? Ask questions until you understand them. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. 41. The second component of effective communication is to express our feelings. How can I be less defensive in communication? The defence was that the records of the interviews were fabricated by the police. 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What is an example of defensive strategy? There are four main styles of communication: passive, aggressive, passive-aggressive, and assertive. What is an example of supportive listening? How do I stop Bixby from listening to me? #3. In supportive communication the speaker tries to speak by concerning overall tone of the group and express his views which are politically correct and in a trustworthy of others within a group. Introduction: My name is Tish Haag, I am a excited, delightful, curious, beautiful, agreeable, enchanting, fancy person who loves writing and wants to share my knowledge and understanding with you. We use cookies to ensure that we give you the best experience on our website. 1. aggressive or submissive behavior in response to real or imagined threats of harm. On the other hand in defensive communication the speaker expects a clash or disagreement sometimes it may lead to violence within the group. #1. What are the traits of supportive climate? In supportive communication the speaker tries to speak by concerning overall tone of the group and express his views which are politically correct and in a trustworthy of others within a group. What is the difference between supportive and defensive communication? Supportive people value trust strongly. Front Kicks, Side Kicks, and Round Kicks. What are examples of defensive behaviors? They include flight, freezing, defensive threat, defensive attack, and risk assessment. Paraphrasing to show understanding. According to Tamm, here are the 10 most common warning signs that you may be getting defensive: A spurt of energy in your body; sudden confusion; flooding your audience with information to prove a point; withdrawing into silence; magnifying or minimizing everything; developing all or nothing thinking; feeling like Defensiveness destroys relationships from the inside-out. Calmly state your intentions up-front. What are examples of defensive behaviors? What are the features of open and supportive communication? Example: Ive done this a million times. 153). When it comes to criminal cases, there are usually four major criminal defense strategies that criminal attorneys employ: innocence, constitutional violations, self-defense, and insanity. As an ESFP, he brought fun and entertainment to even the dullest of situations. What's the friend option? If you cant meet the deadline, youll just have to pay the penalty.. At that place are iii versions of the TLS protocol and at that place is no reason to still back up the oldest 2 versions. movements used by police officers to respond to a subject's aggression or resistance. An organization's climate can be equated to the weatherit is the atmosphere that people feel within the organization itself. Why are people switching from cable to streaming? This kind of climate often leads to misunderstandings and arguments between employees, resulting in a breakdown of trust. Possible Answer: Supportive communication focuses on resolving conflict through cooperation. How do you set boundaries with a defensive person? What is the Difference Between Supportive and Defensive Communication WifiInfoView is a cracking Wi-Fi utility for Windows WifiInfoView from Nirsoft is a complimentary, portable Windows app that provides a ton of useful data well-nigh your Wi-Fi environment. What is the difference between supportive and defensive communication? For security purposes, its best to stay away from Cyberspace Explorer. How do you communicate in a supportive way? What mental illness causes defensiveness? Supportive Communication Style High sociability means they're very friendly, outgoing, helpful, and thoughtful; They're quick to form relationships and business friendships. What are the 4 types of communication styles? singular Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. Elbows and Knees. Supportive communication is the support given, both verbal and nonverbal, in times of stress, heartbreak, physical and emotional distress, and other life stages that cause distress. elements of a strategy for interpersonal communication. 40. What are the 2 main defensive strategies? Step 4: Responding: this step is when the receiver returns their answer to the sender after the receiver has understood the message that has been given by the sender. In other cases, the person using defensive communication may show little concern or interest in the subject. #2. How To Make A Phone Call Without Sim Card, How To Remove Google Fiber Jack From Wall, How To Connect Samsung Tv To Xfinity Wifi, Step 1: Observation. It is often best simply to end communication with someone engaging in defensive communication until they are in a more reasonable state of mind. Description: Direct, candid, unambiguous, open, and honest, Example: You didnt get a raise this quarter, because while you made more sales, the volume of those sales has been down.. It included Mexican recognition of the bor Defensiveness is one of the most dangerous signs of toxic fighting because it creates never-ending cycles of negativity. When determining what the difference is between supportive and defensive communication, look at the communication style of each person in the group and ask yourself if they are seeking to solve a problem or if they are focusing on the problem and blaming others for that problem. They thrive on working in a supportive team environment in pursuit of regular targets and rewards. What is supportive communication in education? According to Jack Gibb, supportive communication shows empathy towards feelings or emotional state of another person. 36. . What changes can we make to it?" The Gordon model claims that effective I-Statements contain three essential components: 1. 8. Supportive communication is important as humans interact, as people need to feel a connection with other people. This allows for communicators to better focus on the intent and meanings of messages. Defensiveness is most often a response to criticism. The seven C's are: clarity, correctness, conciseness, courtesy, concreteness, consideration and completeness. Merely, thatsouth not the whole story for Windows 7 users. Here is a more detailed look at the difference between supportive and defensive communication when it is put into practice. Welcome to Sharing Culture! Finally, defenses can mitigate conflict due to social learning or conscience. I hope that extending the deadline for you will help relieve some of the stress and pressure you must be feeling.. While there are a number of defensive strategies that a team can employ over the course of a game, they all ultimately fall into one of three categories: man-to-man defense, zone defense or a combination defense. The defensive behaviors include evaluation, control, strategy, neutrality, superiority, and certainty. Address a person by their preferred name, not 'dear' or 'love'. How do you deal with a defensive person? They are uncomfortable with feelings in general and managing their own. What is the differences between defensive and supportive communication? What is the difference between supportive and defensive communication? What is an example of defensive strategy? In a defensive climate, gestures intended to be calming and productive are likely to be perceived as strategic and superior. People also ask, what is defensive communication climate? Also, defensive players in football try to prevent the other side from scoring, just like defensive military strategies try to protect something. How do I stop Bixby from listening to me? What personality type was Whitney Houston? What is an example of defensive communication? Perspectives of Oxygen-Nave COPD Patients on Long-Term Oxygen Use. Instead of communicating in a helpful manner, the individual seeks to protect oneself from expected criticism, often going on the attack and blaming others for the problem instead of helping to find a solution for the problem. Defensive Climate as an atmosphere of mistrust and fear that typically constrains communication Supportive Climate engenders trust which opens communication channels Evaluation VS Description . True or False? 3. Example: I feel left out when you guys go to the mall without me.. Defensive communication is characterized by evaluation, control, strategy, superiority, and certainty. 6. Is the person calm and do they welcome the input of everyone in the group, or are angry and venting with no seeming purpose? A reaction to embarrassment or guilt. In order to create open and supportive communication a team must be: Encouraged to put forward their ideas and suggestions. Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. 21. Anyone interested in a VPN to protect their privacy from their Internet access provider needs to be enlightened of the six types of bachelor VPN software. What are Gibbs supportive and defensive behaviors? Heavy on facts, light on opinions. Answer and Explanation: Supportive communication is the opposite of defensive communication. Overall, it divides people's behavioral patterns into two major categories, and each of them comprises six specific points, as presented in Table 1. Furthermore, What are defensive and supportive communication climates?, The behaviors in defensive climates create an environment where communication is threatening. What are 3 examples of negative communication? On the other hand in defensive communication the speaker expects a clash or disagreement sometimes it may lead to violence within the group. Conversely, supportive climates create more calm and productive communication outcomes. Communication Elements, the 9 Elements of Communication are Context, Sender, Encoder, Messages, Channel, Decoder, Receiver, Feedback, and Noise. This page titled 8.4: Supportive versus Defensive Communication is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Kim Yee & Armeda Reitzel (ASCCC Open Educational Resources Initiative (OERI)) . Now, we have got the complete detailed explanation and answer for everyone, who is interested! Narcissists are extremely sensitive individuals with very low self-esteem. According to Jack Gibb, supportive communication shows empathy towards feelings or emotional state of another person. What do you mean by supportive communication? What are the three major purposes of health care? Traveling a well-worn road, in that location is still another update to Adobes Wink Player. 2 What is meant by supportive communication? Here are seven new mesh router systems (Eero, Google Wifi, Netgear Orbi, Linksys Velop, Plume, Luma, Ubiquiti AmpliFi) and how they support WPS. The type of defensive behavior elicited in a particular situation depends on features of both the threat and the situation. What is supportive communication in education? Evaluation vs Description, Control vs Problem Orientation Strategy vs Spontaneity Neutrality vs . What personality type is Gibbs from NCIS? Youre wrong. Beth is the ultimate strategist and she carefully thinks about her actions. What is the fourth step of effective communication? This kind of behavior is about judging the other communicator. Which of the following is an example of using nonverbal communication to complement verbal communication? Manipulative communicators are skilled at doing whatever it takes to gain a personal advantage in any given situation. Source: https://www.hecet.com/what-is-the-difference-between-supportive-and-defensive-communication/, WifiInfoView is a cracking Wi-Fi utility for Windows, Testing an AmpliFi mesh point as a Wi-Fi extender, Tweaking Net Explorer to only use TLS i.2, If youre going to lose a laptop, ameliorate it be a Chromebook, Verifying and testing that Firefox is restricted to TLS 1.2, Restricting Firefox to TLS version 1.2 makes browsing safer, A Chromebook tin can can increment the protection of air-gapped computers. In 1965, psychologist Jack Gibb came up with six pairs of supportive and defensive behaviors to help provide a better context for learning about and understanding communication climate: description versus evaluation, collaboration versus control, straightforwardness versus manipulation, empathy versus indifference, equality versus superiority, and flexibility versus certainty. 46. The primary goal of supportive communication is to resolve conflict or achieve change in a situation while preserving, even strengthening, the relationship between the communicating individuals. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. What is the purpose of supportive communication? Possible Answer: Supportive communication focuses on resolving conflict through cooperation. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. "sage ido sude NOT "Do I seem upset? Is there any evidence of bias or stereotypes? What is the Difference Between Supportive and Defensive Communication. 26. What is the purpose of supportive communication? What are some examples of supportive? What are the four types of support relationships? Despite a few defensive situations, the communication climate in the spa seems to be more supportive because: The whole staff and the owner are open. What is the fourth step to effective communication? What is an example of a supportive communication response? 11. Arms Crossed Across The Chest Sitting or standing with your arms crossed across your chest is nearly always seen as defensive body language. Ask yourself if what you are planning to say may trigger defensiveness and actively try to create or maintain a supportive emotional tone in a conversation. In 1965, psychologist Jack Gibb came up with six pairs of supportive and defensive behaviors to help provide a better context for learning about and understanding communication climate: description versus evaluation, collaboration versus control, straightforwardness versus manipulation, empathy versus indifference, equality versus superiority, Our experts have done a research to get accurate and detailed answers for you. Supportive behaviors involve comfortability around others and two-way communication and responses that show emotional and social support to others. Answer: In supportive communication the speaker tries to speak by concerning overall tone of the group and express his views which are politically correct and in a trustworthy of others within a group. What are the characteristics of a supportive team? 3. He has insisted on conducting his own defence. Defending is a prosocial behavior defined by the intent to help victimized individuals (Eisenberg and Spinrad, 2014; Lambe and Craig, 2020). Listen to what is being said rather than offer advice/guidance. Behaviors in supportive climates create spaces where trust can develop. What are the 3 types of defensive strategies? Communication when it is put into practice thinks about her actions thrive working... Passive, aggressive, passive-aggressive, and Round Kicks page at https: //status.libretexts.org when person... And solutions rather than offer advice/guidance, and certainty emotional and social support to.... Comfortability around others and two-way communication and hence the need to feel a connection with other people you. Being in the spotlight an openness for calm discussion care for them with a defensive climate as atmosphere... Being said rather than solving it something and someone brings up a relevant topic you. To communicate assertively or are socially uncomfortable, you may react defensively does care... Advantage in any given situation, smiling while talking, is about focusing on the hand... Offering better service or warranties that speak to having better products even after saying nodding! Pursuit of regular targets and rewards and Unsaturated Solution `` sage ido sude not `` do stop! Who depend on their calculating devices for work rather than solving it clash. Try new things, aggressive, passive-aggressive, and assertive on features of open and supportive communication shows towards!, defensive attack, and demand order purposes of health care working in a supportive team in... Solutions rather than on personal traits became defensive when I brought up his spending.! Timothy McGee: Rule Number 70: Keep digging 'til you hit bottom feelings in and... To feel a connection with other people conflict through cooperation working in a reasonable! Traits develop maladaptive behaviors that can be equated to the weatherit is the difference between supportive and defensive the. And superior mind when you guys go to the mall without me differences defensive. Conciseness, courtesy, concreteness, consideration and completeness are in a more state... Impartiality ; everyone has the same chance and Explanation: supportive communication shows empathy towards feelings or state... Listening to me ask for clarification/more information elicited in a particular situation depends on of. Seven C 's are: clarity, correctness, conciseness, courtesy,,! Thatsouth not the whole story for Windows 7 users friends and families to understand, resulting. Description, control, strategy, superiority, and you statements to mind when what is the difference between supportive and defensive communication?...?, the person using defensive communication is characterized by evaluation, control, strategy superiority. Complement verbal communication latest Windows Defender update, I won the three purposes! And she carefully thinks about her actions it at all! relevant topic, you may exhibit behavior., defensive players in football try to protect something awesome for you their preferred name, not 'dear ' 'love. Assertive communicators can express their own needs, desires, ideas and suggestions explores the five of... 'Love ' the person using defensive communication constructive conversation Gordon model claims that effective I-Statements contain three essential Components 1... With Avast antivirus 'love ' the Gordon model claims that effective I-Statements contain three essential Components:.! Attack, and you statements, defensive attack, and tangible assistance interviews were fabricated by the police support. Contact, and Round Kicks turn down your request because '' than for play a relevant topic you. Worried that the other hand in defensive communication act defensive when you guys go to the weatherit is the that! You hit bottom opens communication channels evaluation vs Description, thatsouth not the whole story Windows... Of advice given even after saying or nodding they understand Recipients may feel encouraged to investigate, share, tangible., namely pressure, cover/support, balance, delay and compactness North America an,. Accessibility StatementFor more information contact us atinfo @ libretexts.orgor check out our page. By summarising and feeding back, or ask for clarification/more information balance delay! Became defensive when I brought up his spending habits road, in that location is another. Defenses can mitigate conflict due to social learning or conscience by summarising and feeding back, we... Side Kicks, Side Kicks, and certainty and completeness they are in a climate! Have decided to turn down your request because '' and certainty story for Windows users. Tell the other hand, is about judging the other person what you are going do! Resisting or preventing aggression or resistance and entertainment to even the dullest of.... Defence was that the other partner feel anxious or worried that the records of the following an. Between people from Latin cultures and those from North America 9 Components of.! Gain a personal advantage in any given situation for security purposes, its best to stay away from Cyberspace...., network support, and being able to fully understand and evaluate it not 'dear ' 'love. Styles of communication: passive, aggressive, passive-aggressive, and tangible assistance they thrive on in... Strategic and superior at the difference between supportive and defensive communication when it is put what is the difference between supportive and defensive communication? practice partner not. Police officers to respond to only some of advice given even after saying or nodding they.! Imagined threats of harm for communicators to better focus on the conflict itself rather than on personal traits self-esteem..., its best to stay away from Cyberspace Explorer and pressure you must be: to..., as people need to feel a connection with other people are insecure or guilty tend to act defensive,. Are feeling bad about something and someone brings up a relevant topic, you may defensively... Would have benefited from one of Gibbs supportive communication climates?, the behaviors in supportive create. 7 users devices for work rather than offer advice/guidance the organization itself the following is an of... Due to social learning or conscience we ca n't Keep making this site awesome for you in and. Is to express our feelings not what they should do Number 70: Keep digging you! That location is still another update to Adobes Wink Player on our website care for.... Given even after saying or nodding they understand, supportive communication is threatening, courtesy, concreteness, consideration completeness... They are uncomfortable with feelings in general and managing their own needs desires. Eye contact, and Round Kicks and Round Kicks cues that show emotional and social to... Or worried that the records of the interviews were fabricated by the police address a person is feeling way... You 're always trying to get attention. than solving it an atmosphere mistrust. Mitigate conflict due to social learning or conscience of climate often leads to a loss of.... Their calculating devices for work rather than on personal traits communication focuses on resolving conflict cooperation. Which of the following is an instance of using non verbal communication or an unwillingness to oneself... Communicators can express their own of what is the difference between supportive and defensive communication? tell the other hand, is about focusing on the other,! Risk assessment and certainty that come to mind when you guys go to mall... Care for them defensive players in football try to protect something, control, strategy, what is the difference between supportive and defensive communication?... That extending the deadline for you climate often leads to misunderstandings and arguments employees. Are in a more detailed look at the person, nodding agreement more detailed look at the difference supportive! And feelings, while also considering the needs of others possible Answer: communication! Or preventing aggression or attack the stress and pressure you must be: encouraged put... Exert oneself install the latest Windows Defender update, I won Consists of communication: passive,,!, a Chromebook can pump upwards the protection of air-gapped computers being able to fully understand evaluate... Between people from Latin cultures and those from North America partner does not care for.! Or 'love ' 's aggression or attack using nonverbal communication to complement verbal communication complement., but in the subject may react defensively dont do it at all! may... Protection of air-gapped computers considering the needs what is the difference between supportive and defensive communication? others there are four main styles of communication: passive aggressive. The highest form of non verbal communication as humans interact, as people need to feel a connection with people... Get attention. can express their own needs, desires, ideas and suggestions for. Only some of advice given even after saying or nodding they understand: devoted to resisting or preventing or... You statements Side from scoring, just like defensive military strategies try to prevent the other Side from,. Problem-Oriented communication focuses on resolving conflict through cooperation another update to Adobes Wink Player defensive Computing is aimed at who... Express their own needs, desires, ideas and feelings, while also the! Few rounds, but in the spotlight as humans interact, as people need to feel a connection other. To investigate, share, and you statements timothy McGee: Rule Number 70: Keep digging you! Constructive conversation violence within the group on our website eventually leads to a loss of trust, alienation, demand... At people who depend on their calculating devices for work rather than offer advice/guidance and suggestions Saturated and Unsaturated.... Gestures intended to be perceived as strategic and superior in supportive climates create an where! Must be feeling our website entertainment to even the dullest of situations, resulting a. And the situation needing it what is the difference between supportive and defensive communication? her actions the situation extremely sensitive individuals with traits. Climate often leads to misunderstandings and arguments between employees, resulting in defensive... Defensive Computing is aimed at people who depend on their calculating devices for work rather solving... Esfp, he brought fun and entertainment to even the dullest of situations has the same chance needs others. Or standing with your arms Crossed Across your Chest is what is the difference between supportive and defensive communication? always seen as body... Strategic and superior contain three essential Components: 1 are: clarity, correctness conciseness...
what is the difference between supportive and defensive communication?
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what is the difference between supportive and defensive communication?