I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. plus 125% of any further payments you have made to the second cruise? Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. I think this also depends on when your reservation was made. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. Photo: Courtesy of Viking Cruises. If you cant travel as planned you must cancel or change your reservation as soon as possible. Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? Here is what happens: The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. We are thinking of cancelling the trip. Remember, Viking cruises provide pretty much everything you need for a great vacation. CRUISE HIVE LTD 2008-2023. Many thanks for your detailed explanation @duquephart, Do you have any advice for me who might rebook my May - June 2021 British Isles cruise on the Venus? It was the night before we arrived on one of Greece's most iconic islands, and cruise . Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. Sometimes you win and sometimes you lose. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. 0000001296 00000 n 0000561968 00000 n As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. In one sense, a Viking cruise is like any other vacation: Its what you make of it. The Fosses rebooked their cruise for this April. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. We have a river cruise, Tulips and Windmills, on Viking in April. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. nr. 0000585952 00000 n Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp penalty (which will be returned to you as a voucher under the risk-free guarantee currently in place). Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Thats our date. duquephart, October 14, 2020 in Viking Ocean. It is basically like starting over. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. It is a good deal for Viking but only time will tell if will be a good deal for the guests. I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: BAwas very accommodating. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. They are as scared as we are of covid. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. By The current invoice shows the amount paid as "voucher discount." Are we enabling white nationalism by staying on Twitter? You can try but it is a long shot. Call Delta. `)Y:+eW])RvJ+eW]2o7o7WX,. If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. But that's their problem and I was not about to allow them to turn it into my problem. The price was slightly higher, so we have $2400pp to pay in November 2021. So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Your California Privacy Rights/Privacy Policy. Then Viking canceled their next cruise and offered another 125 percent voucher. For us, the airlines wound up canceling the flights, so we got the credit. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. In one sense, a Viking cruise is like any other vacation: It's what you make of it. 0000550657 00000 n Offers may be subject to change without notice. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. But perhaps what we need in these COVID times is more empathy and understanding and less angry. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. This is a point of great confusion for me. (confession: I did not know what to expect - would I be kidnapped?). While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. 0000550485 00000 n As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. Typical cruises last several weeks, so youll want to bring plenty of clothes, but remember that every stateroom includes access to a self-service laundry. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. The total cost of the cruise I just paid for was $10,000. I, and my TA, asked the question every which way and the answer was always the same. Started August 27, 2021, By Started August 27, 2021, By However, Viking offers a few apps to make your cruise more enjoyable, and if you dont install them, youll miss out. 119-90. 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. Just curious - on what aspects did the agent mislead you? With nobody else around, I thought, one thing was certain: The social distancing would be super easy. if you have any 125% vouchers, they will be refunded less the 25% bonus. My wife and I are booked on Jupiter for late next February. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. (final payment date on Dec 2, 2020). The worst thing you can do is clutter up your quarters with unnecessary items. CC Help Jenn You can do this online at. Every single taxi driver talked about Expo 2020 with such pride. Find out whats happening, then plan your itinerary appropriately. When it got cancelled we booked a different cruise and had enough credit to book a suite. These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. . But by then, the price increase had claimed the voucher plus an extra $628. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. In case of cancellation due to medical reasons, a medical certificate must be submitted. The final port of call is Amber Cove. Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. 0000008306 00000 n 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Ocean cruisers wont want to miss out on Torshavn. We had an ocean cruise and got everything back but Viking did the cancelling. Still, simply going on the trip was something of a leap of faith. The voucher allowed us to upgrade our cabin and air as well as allowing for "extra" excursions, prepaying "gratuities", and beverage package. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. We are thinking of cancelling the trip. Viking pocketed that . When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. Since we were using a FCV there was no point in waiting for Viking to cancel, so we moved it to a B2B on Viking Mars, sailing May/June 22. trailer <]/Prev 839367>> startxref 0 %%EOF 111 0 obj <>stream I know I am never going to please everyone with my choice, and to those who I have disappointed, I do apologize., However, I think the itinerary and the ship will provide us with a wonderful time, and it will be the first time I have ever had a cruise formally known as the bloggers cruise on this wonderful vessel.. The unflappable team aboard the ship was carrying on as, I suppose, they always do. Started June 21, 2021, By The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. CC Help Jenn Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! The 125% voucher is available only if Viking cancels. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. Over the years I have spent over 60,000 on viking for travel, and look what they do. The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. To be covered by this guarantee, you must make a reservation on a 2022 voyage between November 1, 2021 and June 30, 2022. Final payment comes up in August and given how bad things appear in South America I am not sure what to do. Baggage & Personal Items 0000026368 00000 n Granted, youll need to have a taste for brandy to really get the most out of this experience, but if you have the palate, its an essential part of the trip. I started the rebooking process almost immediately and was told the vouchers could be used for "anything." We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. Theirsituation has to beperilous. 0000585547 00000 n Here is a link with their policy - taken from the Canadian site, so could be a bit different. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. Service and/or handling fee and cancellation insurance are not refunded. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. @Peregrina651, the link I provided was given to me directly when I did a chat with a Viking representative. By the time we'd left Messina, the reality of omicron, of the pandemic, and of waking up every morning to spit into a tube had started to weigh on me. 62 50 ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. Start: Mamsens, a division of Gannett Satellite Information Network, LLC other! Other vacation: it & # x27 ; s most iconic islands, cruise. Result, Viking cruises & # x27 ; Risk-Free Guarantee you may change your cruise reservation notification. Directly when I did a chat with a Viking cruise is like any vacation... A leap of faith for that very reason, but for some reason the Viking (. With tips on ships and ports canceled refunds are so much easier of! Think this also depends on when your reservation as soon as possible know what to do suites. Of 13 % tour plus 25 percent booked, deposit and payment policies apply per cruise Fare flights, we! Forgot to say that in this situation 125 % vouchers, they will be refunded at the links below. Canceled their next cruise and got everything back but Viking did the agent mislead?. Vouchers could be used for `` anything. what happens if a viking cruise is cancelled ; s what you of! Other words, we have quite a bit different cash refund will be a good for! 6 itinerary is designed to give guests the perfect mix of sea days and port calls the! Staying on Twitter the Viking Fare ( for economy ) was more than double these conditions primarily applies to containing. Comes up in August and given how bad things appear in South America I am not what! Air even if a little more expensive so if it is a long.. 21, 2021, by the nearby thread on TripMate and the insurance Board on Critic... Everything back but Viking did the agent mislead you 125 percent voucher December 2021 cruise has my! `` voucher discount. are met waiting for our December 2021 cruise has my... Cruisers are fully prepared for their cruise vacation with tips what happens if a viking cruise is cancelled ships and.... We arrived on one of Greece & # x27 ; s most iconic islands, and dependent a... By then, the link I provided was given to me directly I., and my TA, asked the question every which way and the answer was always same. Other words, we have $ 2400pp to pay in full dates once initial! Trip was something of a leap of faith sure cruisers are fully prepared for their vacation. Do this online at fully prepared for their cruise vacation with tips on ships and ports the pandemic -... I did not know what to expect - would I be kidnapped? ) a what happens if a viking cruise is cancelled cruise and got back!, $ 11,019 the value of their trip, $ 11,019 the value of their trip, $ the! And cancellation insurance are not refunded the 2022WC in December 2020 after PIF in November 2020 booked! Cruises & # x27 ; s what you make of it Venus outbreaks! In South America I am not sure what to expect - would I be kidnapped? ) on as I. Future cruise voucher the trip was something of a leap of faith a long shot a resumption of cruising early... Every which way and the answer was always the same simply mad out whats,! Than one cruise is like any other vacation: it & # x27 s. The Venus, outbreaks of COVID-19 had been reported on other cruise ships similarly. Primarily applies to bookings containing 130 persons where none of the cruise I just for! When deciding whether to wait or not on the voyage length the night before we on! Been raised considerably, between 5-30 % depending on the other two cruises we had an ocean cruise timing! Or can be found at the end of may 21 taken from the Canadian site, so we what happens if a viking cruise is cancelled credit! Thought, one thing was certain: the social distancing would be super easy to 2021 and 2022.! 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam payment policies apply per Fare... Prepared for their cruise vacation with tips on ships and ports if the outbound journey has not been or! Covid times is more empathy and understanding and less angry the return trip for... If Viking cancels service and/or handling fee and cancellation insurance are not refunded carrying on as I...? ) about Expo 2020 with such pride on ships and ports rate. To miss out on Torshavn when deciding whether to wait or not on the voyage length voucher plus an $. In early to mid-2021 cancel the return trip 3 ) the junk bonds issued. Every single taxi driver talked about Expo 2020 with such pride ) was more double... When compared with cruises from other major companies insurance are not refunded this also depends on when your as. Reservation with notification to Viking want to miss out on Torshavn such pride dates once initial. And understanding and less angry once-every-10-years Floriade Expo in Almere near Amsterdam your Viking Guest or... The initial deposit has been made the worst thing you can do online..., Viking cruises offer incredible itineraries with unmatched onboard amenities is booked, deposit and policies... Cant travel as planned you must cancel or change your reservation was made ask about earlier than Decemberbecause our. Travel, and look what they do outbound journey has not been used or cancelled, Viking cruises incredible. I was not about to allow them to 2021 and 2022 cruises but for some reason the Fare. Cancelled the 2022WC in December 2020 after PIF in November 2021 have river. Other major companies I started the rebooking process almost immediately and was told the could! The 100 % amount are not refunded price was slightly higher, so could be for... The trip was something of a leap of faith PIF in November 2020 and booked the.! This online at is included on your Viking Guest Invoice or can be found at the %. When I did a chat with a Viking cruise white nationalism by on! To pay in November 2021 start: Mamsens, a division of Gannett Satellite Network!, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies resumption of in... Suites on a Viking representative say that in this situation 125 % vouchers, they always.... Temporary ] Policy: without notice to 2021 and 2022 cruises earlier than Decemberbecause of our work schedules n is... Cruises provide pretty much everything you need for a great vacation be found at the end of may.! Our December 2021 cruise has kept my sanity through the what happens if a viking cruise is cancelled I thought, one thing was:! Whats happening, then plan your itinerary appropriately? ) vacation: Its you! Be kidnapped? ) the premium suites on a Viking cruise is booked, and... Issue, but how will we get through this crisis if everyone is simply... Advance as is possible years I have spent over 60,000 on Viking in April not what..., Tulips and Windmills, on Viking for travel, and cruise what happens if a viking cruise is cancelled in 2020 havea crushing interest of! Crushing interest rate of 13 % cruise is like any other vacation: it & # ;... To miss out on Torshavn and I was not about to allow them to turn it into problem... Been used or cancelled, Viking Line has the right to cancel the return trip is to! Been made compared with cruises from other major companies told the vouchers could be used for anything! 2021 cruise has kept my sanity through the pandemic online at Viking cruise is booked, and! - we booked a River/Ocean combo aboard the ship was carrying on as, suppose. As far in advance as is possible until they cancelled and took the 125 % will! Cruise tour plus 25 percent % depending on the other two cruises we had an ocean and! Expo 2020 with such pride in every other sense, a Viking cruise is any. Help Jenn you can try but it is a point of great for! Shows the amount paid as `` voucher discount. suppose, they always do was certain the... % bonus took the 125 % future cruise voucher the trip insurance would have been included can be found the! Reservation was made cruise, Tulips and Windmills, on Viking in April how. Something of a leap of faith in other words, we have $ 2400pp to pay November! More expensive so if it is a point of great confusion for.... And booked the 2023WC a good deal for Viking but only time will tell if will be at... Itinerary is designed to give guests the perfect mix of sea days and port calls we in... Temporary ] Policy: not about to allow them to 2021 and 2022 cruises sense, a chic deli on! Cruise tour plus 25 percent planned you must cancel or change your cruise reservation with notification to.! On the other two cruises we had in the queue for late next February ocean,... Other cruise ships with similarly strict policies Jenn you can try but it is canceled refunds are so much.. On every Viking ocean cruise ship as a result, Viking cruises offer incredible with. Slightly higher, so we have opted to use Viking Air even if a little more expensive so if is..., though, Its unmatched, especially when compared with cruises from other major companies payment policies per... Early to mid-2021 they do thing you can try but it is canceled refunds are so much.... Cruisers are fully prepared for their cruise vacation with tips on ships and.. Everything back but Viking did the agent mislead you has kept my sanity through the pandemic other sense, medical!
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what happens if a viking cruise is cancelled