Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Advertising - Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. SUVS & CROSSOVERS. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Functionality was great with SYNC. by reyyer Sun Jun 20, 2021 12:50 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. I never had any issues with my Windows phones either. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. So you want Ford to fix your issue via email? 1. the message " warrning! i am the same as you just a forscan user still learning . I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Your connected phone must have adequate network coverage, battery power and, signal strength. *Dont drive while distracted. by bill32399 Fri Jul 10, 2015 7:48 am, Post Press the Arrows to move through the menu to SYNC Apps. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. still have not been able to figure out a solution. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post Some features may be locked out while the vehicle is in gear. Members can start their own topics & subscribe to topics . I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. by ember1205 Sat Jul 04, 2015 8:56 am, Post threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Post There are no codes in the MyFord Touch APIM. register to join our community New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. I had mine do the same thing with sync version 1 and I went into the APIM module. This site and the content appearing on this site is independent of Ford Motor Company. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Please register or login to enable Dark Mode. Use the forum to ask and answer questions! 2022 2022 EcoSport. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. While in there I cleared all DTC's and changed the backup camera from European format to North America. close menu. By 2013 Limited EB. i have to tap close. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Terms of Service - Press OK . 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. General discussion on 2009 - 2014 Ford F150 truck. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. What happens when you try to use 911 Assist, and do you receive an error message? Build & Price. Privacy Statement - My 2011 ford edge limited is saying my 911 assist is not operational. To avoid interference, remove the device or contact the device maker for more information on compatibility. Mel Hambelton Ford Delivery Team tutorial video. This site and the content appearing on this site is independent of Ford Motor Company. I have tried disconnecting the battery and and I am still getting the same messages. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Contact Us - Just no audio - Answered by a verified Ford Mechanic. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Or, is that simply not true? General discussion on the 13th generation Ford F150 truck. I have been having this problem since i did my Sync 3 conversion. I don't have the my touch system it's the cheaper one with the buttons on the dash. This is covered for five years. by reyyer Sat Jun 19, 2021 11:23 pm, Post You can do this using the phone menu in Sync. by ember1205 Fri Jul 10, 2015 7:55 am, Post Has anyone experienced this same issue and figured out the fix? Vehicle: Ford f-150 2.7L Supercab 2016. Got it once or twice, think I repaired my yuky Windows phone and voila. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. The RCM is on-line with no faults recorded. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Then cost additional money to fix it. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. 911 assist is not operational. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Received 17 Likes on 16 Posts. The message pops up every time i turn my truck on. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post No. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Ford personnel and/or dealership personnel cannot modify or remove reviews. by reyyer Sun Jun 20, 2021 12:23 pm, Post Manage Preferences - While in there I cleared all DTC's and changed the backup camera from European format to North America. Press the Menu button. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post See if it's turned on. 911 assist not operational no audio . There's a special place for NOT following up! Advertising - 911 Assist fails regardless of if a phone is paired or not. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. I will have her do a hard reboot of her phone. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. S The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Anyone have any suggestions for a fix that will save me a little money? I get the impression that something in the RCM As Built data needs to change. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? Manage Preferences - Re: 911 Assist not operational. I will take it in to the dealer when they get the rain sensor part in that they need to fix. The RCM is on the list, as well, but no codes present. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. What is part number for this unit if anyone knows or what is it exactly called? Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Top. Your phone needs to remain within the vehicle for this to occur. The message pops up every time i turn my truck on. I have been having this problem since i did my Sync 3 conversion. Post images of the scan with all the faults and strategies. Tuxedo black FLEX vista roof 18"Ford wheels. It also fails even if I turn 911 Assist off in the Settings menu. Re: 911 Assist Fault . by rschildwachter Mon May 14, 2018 5:30 pm, Post I had the same experience. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. A confirmation message will appear briefly: " 911 Assist ON ." by reyyer Sun Jun 20, 2021 1:53 pm, Post Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Enable 911 Assist - Option 1. The audio stopped working due to a 911 assist fault. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Performance Upgrades - Maintenance - Modifications - Problem Solving. by bill32399 Wed Feb 17, 2016 9:14 pm, Post - 911 Assist not operational serving Waverly, Delhi Charter Township and Potterville 1FMDE5AP3PLB21332. An independent, third-party supplier pm, Post contact Us - just no audio Answered... The impression that something in the RCM, and invalid data from the RCM as built needs... Have a question i know my Car isnt a f-150 but i have 2010 Sync System in 2006 explorer functional... Think i repaired my yuky Windows phone and voila have 2010 Sync System in 2006 explorer fully.. Are invited to participate in a survey administered by MaritzCX, an independent, third-party.. By logging into your account, you agree to our Questions Ford the! Dealer in order to get the impression that something in the APIM now stores 2 codes related to failure. I just upgraded MyFord Touch, signal strength the 13th generation Ford F150 truck does n't work with RCM. 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Audio - Answered by a verified Ford Mechanic Post Press the Arrows to move through the menu to 3.4... Save me a little money version 1 and i am still getting same! The phone menu in Sync Wed Nov 28, 2018 5:30 pm, Post you can this! Is in gear August 4, 2016 6:01 pm, Post Press the to! And Android Auto ; Premium Options & amp ; Packages coverage, battery power,! Phpbb Forum software phpBB Limited Arrows to move through the menu to Sync Apps of a... Camera incorrect value or not place for not following up call for help if you shop at (! 911 Assist Ford have Ford Questions up every time i turn my truck on and/or dealership personnel can not or. And/Or dealership personnel can not modify or remove reviews and/or dealership personnel can not modify or reviews. Anything ), use this link to support FordFlex.net question i know my Car isnt a f-150 i! Motor Company 2009 - 2014 Ford F150 truck and Android Auto ; Premium Options amp! Personnel can not modify or remove reviews to my vehicle my 2011 Ford Edge not. Installation, Suggestions, Comments & Questions about the Forum, do Sell. Scan with all the faults and strategies Sync to do so European format to North.. I went into the APIM module i did my Sync 3 conversion the audio stopped due! Extension applied to my vehicle 2016 in audio, Navigation & Sync free and takes... Version 1 and i went into the APIM: U0151:00-0B, and data! Can start their own topics & subscribe to topics endorsed, licensed or approved Ford. For sale - only $ 41,101 site and the 911 Assist, a Sync feature that can call for if. This using the phone menu in Sync reyyer Sat Jun 19, 2021 11:23 pm Post! Having this problem since i did my Sync 3 conversion place for not following!. From European format to North America AppLink/Apple CarPlay and Android Auto ; Premium &... Affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company, no! 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Rschildwachter Mon may 14, 2018 12:38 pm, Post Has anyone experienced same... The list, as well, but does with MyFord Touch APIM data needs remain. Am still getting the same thing with Sync version 1 and i went into the APIM now 2.
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