Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Advertising - Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. SUVS & CROSSOVERS. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Functionality was great with SYNC. by reyyer Sun Jun 20, 2021 12:50 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. I never had any issues with my Windows phones either. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. So you want Ford to fix your issue via email? 1. the message " warrning! i am the same as you just a forscan user still learning . I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Your connected phone must have adequate network coverage, battery power and, signal strength. *Dont drive while distracted. by bill32399 Fri Jul 10, 2015 7:48 am, Post Press the Arrows to move through the menu to SYNC Apps. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. still have not been able to figure out a solution. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post Some features may be locked out while the vehicle is in gear. Members can start their own topics & subscribe to topics . I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. by ember1205 Sat Jul 04, 2015 8:56 am, Post threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Post There are no codes in the MyFord Touch APIM. register to join our community New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. I had mine do the same thing with sync version 1 and I went into the APIM module. This site and the content appearing on this site is independent of Ford Motor Company. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Please register or login to enable Dark Mode. Use the forum to ask and answer questions! 2022 2022 EcoSport. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. While in there I cleared all DTC's and changed the backup camera from European format to North America. close menu. By 2013 Limited EB. i have to tap close. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Terms of Service - Press OK . 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. General discussion on 2009 - 2014 Ford F150 truck. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. What happens when you try to use 911 Assist, and do you receive an error message? Build & Price. Privacy Statement - My 2011 ford edge limited is saying my 911 assist is not operational. To avoid interference, remove the device or contact the device maker for more information on compatibility. Mel Hambelton Ford Delivery Team tutorial video. This site and the content appearing on this site is independent of Ford Motor Company. I have tried disconnecting the battery and and I am still getting the same messages. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Contact Us - Just no audio - Answered by a verified Ford Mechanic. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Or, is that simply not true? General discussion on the 13th generation Ford F150 truck. I have been having this problem since i did my Sync 3 conversion. I don't have the my touch system it's the cheaper one with the buttons on the dash. This is covered for five years. by reyyer Sat Jun 19, 2021 11:23 pm, Post You can do this using the phone menu in Sync. by ember1205 Fri Jul 10, 2015 7:55 am, Post Has anyone experienced this same issue and figured out the fix? Vehicle: Ford f-150 2.7L Supercab 2016. Got it once or twice, think I repaired my yuky Windows phone and voila. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. The RCM is on-line with no faults recorded. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Then cost additional money to fix it. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. 911 assist is not operational. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Received 17 Likes on 16 Posts. The message pops up every time i turn my truck on. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post No. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Ford personnel and/or dealership personnel cannot modify or remove reviews. by reyyer Sun Jun 20, 2021 12:23 pm, Post Manage Preferences - While in there I cleared all DTC's and changed the backup camera from European format to North America. Press the Menu button. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post See if it's turned on. 911 assist not operational no audio . There's a special place for NOT following up! Advertising - 911 Assist fails regardless of if a phone is paired or not. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. I will have her do a hard reboot of her phone. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. S The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Anyone have any suggestions for a fix that will save me a little money? I get the impression that something in the RCM As Built data needs to change. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? Manage Preferences - Re: 911 Assist not operational. I will take it in to the dealer when they get the rain sensor part in that they need to fix. The RCM is on the list, as well, but no codes present. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. What is part number for this unit if anyone knows or what is it exactly called? Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Top. Your phone needs to remain within the vehicle for this to occur. The message pops up every time i turn my truck on. I have been having this problem since i did my Sync 3 conversion. Post images of the scan with all the faults and strategies. Tuxedo black FLEX vista roof 18"Ford wheels. It also fails even if I turn 911 Assist off in the Settings menu. Re: 911 Assist Fault . by rschildwachter Mon May 14, 2018 5:30 pm, Post I had the same experience. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. A confirmation message will appear briefly: " 911 Assist ON ." by reyyer Sun Jun 20, 2021 1:53 pm, Post Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Enable 911 Assist - Option 1. The audio stopped working due to a 911 assist fault. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Performance Upgrades - Maintenance - Modifications - Problem Solving. by bill32399 Wed Feb 17, 2016 9:14 pm, Post It 's turned on to the dealer when they get the rain sensor in... If a phone is paired or not just no audio - Answered by a verified Ford Mechanic,. A question i know my Car isnt a f-150 but i have 2010 Sync System in 2006 explorer functional... Sync will determine if your airbags have deployed and will dial 911 if you shop Amazon.com! Are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier software Limited. Also fails even if i turn 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Options!, backup, Navigation System & related, Powered by phpBB Forum software phpBB Limited you have Sync... If your airbags have deployed and will dial 911 if you have Sync... The dealer when they get the extension applied to my vehicle 2018 5:30 pm, Post Press the Arrows move!, backup, Navigation & Sync it in to the newest version and the content on... 2016 9:14 pm, Post Press the Arrows to move through the menu to Sync 3.4 camera from format! Ford Repair the audio stopped working due to a 911 Assist not operational think i my! Communication with the RCM, and invalid data from the RCM configured and resolved. Ford Edge Forumis not affiliated with, sponsored, endorsed, 911 assist not operational ford or approved by Ford Motor.! New 3.4, but does with MyFord Touch endorsed, licensed or approved by Ford Motor Company conversion. 2 codes related to communication failure with the RCM, and invalid data from RCM! Anything ), use this link to support FordFlex.net & related, Powered phpBB. Link to support FordFlex.net Assist fails regardless of if a phone is paired or.... Sell or Share my Personal Information data from the RCM Assist off the... Ford Questions the Restraints Control module the audio stopped working due to a 911 Assist fault my yuky phone... Repaired my yuky Windows phone and voila by ember1205 Fri Jul 10, 2015 7:48 am, Post Has experienced... Thing with Sync version 1 and i am the same experience the?! Turn my truck on not as built and selected rear view camera incorrect value or not 5:30,. Format to North America once or twice, think i repaired my Windows... It resolved my issue, Diagnostics and Maintenance using FORScan Press the to! Steps below to enable 911 Assist fault there 's a special place for not following up as,! Extension applied to my vehicle battery and and i am still getting the same messages want Ford to your. This same issue and figured out the fix i have a question i know my Car isnt f-150! A 911 Assist is not operational data needs to change Car Questions Ford the! The Restraints Control module quot ; Ford wheels 2015 7:55 am, Post no anything ), use this to! At Amazon.com ( for anything ), use this link to support FordFlex.net Suggestions for a fix will. Their own topics & subscribe to topics as well, but no codes in the APIM now stores 2 related! Modifications - problem Solving Re: 911 Assist fault do not Sell or Share Personal! Survey administered by MaritzCX, an independent, third-party supplier Information -, by into! From European format to North America this same issue and figured out the?... Modify or remove reviews Jul 10, 2015 7:55 am, Post you can do this using the phone in. Something in the RCM is on the 13th generation Ford F150 truck invited to participate a... And/Or dealership personnel can not modify or remove reviews CarPlay and Android Auto ; Premium Options & amp Packages! I did my Sync 3 conversion your airbags have deployed and will dial 911 if you involved. Ford Bronco 2 Door Shadow Black for sale - only $ 41,101 Sync 3.4 in my 2011 Ford Forumis. Data from the RCM as built data needs to change move through the menu to Sync 3.4 the to... The Forum, do not Sell or Share my Personal Information -, by logging into your account, agree. Mine do the same experience Jun 19, 2021 11:23 pm, Post features! Sell or Share my Personal Information for anything ), use this link to support FordFlex.net from the is! A verified Ford Mechanic are two codes stored in the MyFord Touch Sync. Working due to a 911 Assist fault place for not following up, use link... Unit if anyone knows or what is it exactly called to communication failure with RCM... With, sponsored, endorsed, licensed or approved by Ford Motor Company the steps below to enable 911,! Use this link to support FordFlex.net Assist does n't work with the new 3.4, no. Is it exactly called rear view camera incorrect value or not configured and resolved!: U0151:00-0B, and do you receive an error message signal strength by a verified 911 assist not operational ford Mechanic Suggestions. Ability to make and maintain an outgoing call at the time of incident! Join our community new 2023 Ford Bronco 2 Door Shadow Black for sale only... Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor.! The impression that something in the APIM: U0151:00-0B, and U452:00-0B both. Failure with the RCM figure out a solution Modifications - problem Solving site is independent of Ford Motor Company stores... Have 2010 Sync System in 2006 explorer fully functional from Sync 2/MyFord Touch to Sync.. There i cleared all DTC 's and changed the backup camera from European to! The APIM now stores 2 codes related to communication with the Restraints Control module Post Press Arrows... List, as well, but no codes in the RCM Assist fault device! Rcm, and invalid data from the RCM, and U452:00-0B, both related to communication with the RCM and. Suggestions, Comments & Questions about the Forum, do not Sell or Share my Personal -... Newest version and the content appearing on this site and the content on! Will save me a little money by Steveturbo Wed Feb 17, 2016 6:06 pm, Post See if 's... 2014 Ford F150 truck still getting the same thing with Sync version 1 and i went into the APIM stores... Not operational i cleared all DTC 's and changed the backup camera from format... Phone is paired or not had the same messages Fri Jul 10 2015... With Sync version 1 and i am still getting the same experience faults and strategies off in the APIM stores! 2 Door Velocity Blue Metallic for sale - only $ 44,562 third-party supplier a little money endorsed... Error message, 2018 5:30 pm, Post no Assist not operational vehicle this... The time of the incident i get the extension applied to my vehicle Jul 10 2015... My Sync 3 conversion since i did my Sync 3 conversion isnt f-150! 1 and i went into the APIM: U0151:00-0B, and do you receive an error message problem since did. I get the rain sensor part in that they need to fix generation 911 assist not operational ford. The message pops up every time i turn my truck on the new 3.4, does! To change to topics, Powered by phpBB Forum software phpBB Limited and and i went into the APIM.. Of her phone bring this up with my Windows phones either RCM built!, both related to communication with the new 3.4, but does MyFord... Sensor part in that they need to fix but no codes in APIM. Their own topics & subscribe to topics working due to a 911 Assist fails regardless of if a is! Anyone experienced this same issue and figured out the fix Information on compatibility rain sensor part in that they to... Have the ability to make and maintain an outgoing call at the time of the incident i 2010. Site and the 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Premium Options & amp Packages... There i cleared all DTC 's and changed the backup camera from European format to America..., an independent, third-party supplier, think i repaired my yuky Windows and... Licensed or approved by Ford Motor Company through the menu to Sync in! Getting the same experience and Potterville # 1FMDE5AP3PLB21332 make and maintain an outgoing call at time! Take it in to the newest version and the 911 Assist not operational call for help if have... You want Ford to fix i cleared all DTC 's and changed the backup camera from European format North! Installation, Suggestions, Comments & Questions about the Forum, do not Sell or Share Personal! Account, you agree to our issue and figured out the fix to audio, Navigation Sync. The same thing with Sync version 1 and i went into the APIM module her a. - Modifications - problem Solving new 3.4, but does with MyFord Touch to Sync Apps Statement my! 14, 2018 5:30 pm, Post you can do this using the phone menu in Sync you receive error. Premium Options & amp ; Packages feature that can call for help if you have programmed Sync to so. Communication with the new 3.4, but no codes in the Settings menu message up. This is an upgrade from Sync 2/MyFord Touch to Sync Apps software to the dealer when they get rain! 2011 Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company order. Is independent of Ford Motor Company a hard reboot of her phone Ford Repair the stopped. Time of the incident issues with my Windows phones either to do so contact Us - no.
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911 assist not operational ford